cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
R134rd0
Aspiring Contributor
746 Views
Message 11 of 24

Re: Infinity 2 - viscous circle between openreach and BT

I can do but will that not just send another open reach engineer?

Checked the line, no noise at all...?
0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
705 Views
Message 12 of 24

Re: Infinity 2 - viscous circle between openreach and BT

yes it would probably result in another engineer and hopefully get what you consider the fault fixed.  either that or you just sit until it gets worse and get engineer then but if they cannot find a fault then there is nothing they can fix



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
R134rd0
Aspiring Contributor
674 Views
Message 13 of 24

Re: Infinity 2 - viscous circle between openreach and BT

I think that's where I've got to now, no one can categorically say what's wrong as none of the test equipment indicates a fault but the engineers can see that it's not right either...

I'd rather not wait until its completely unusable before they scramble into action?

For the cost of the engineers that have been out so far I'm assuming it would have been cheaper to swap the cable as its the only unknown variable left...
0 Ratings
Reply
pippincp
Sage
667 Views
Message 14 of 24

Re: Infinity 2 - viscous circle between openreach and BT

I think you need mod help with this one. They may send an engineer again but will check his report to see what further action is required.

0 Ratings
Reply
NeilO
Moderator
Moderator
649 Views
Message 15 of 24

Re: Infinity 2 - viscous circle between openreach and BT

@R134rd0 Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

0 Ratings
Reply
R134rd0
Aspiring Contributor
624 Views
Message 16 of 24

Re: Infinity 2 - viscous circle between openreach and BT

Ok will do that now...
0 Ratings
Reply
R134rd0
Aspiring Contributor
596 Views
Message 17 of 24

Re: Infinity 2 - viscous circle between openreach and BT

Today is a special occasion as it marks the beginning of month 4 🙂
0 Ratings
Reply
pippincp
Sage
593 Views
Message 18 of 24

Re: Infinity 2 - viscous circle between openreach and BT

Hopefully it will be resolved soon.

0 Ratings
Reply
R134rd0
Aspiring Contributor
557 Views
Message 19 of 24

Re: Infinity 2 - viscous circle between openreach and BT

@NeilO Thanks for your call at the weekend, just to confirm the visit tomorrow is good for me.
0 Ratings
Reply
NeilO
Moderator
Moderator
526 Views
Message 20 of 24

Re: Infinity 2 - viscous circle between openreach and BT

@R134rd0 Good stuff, I'll follow up with you tomorrow.  Smiley Happy

0 Ratings
Reply