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Message 21 of 22

Re: Infinity Broadband Speed Re Contract

Hi @Jmclel2001 Thanks for taking call earlier and just to update the community Openreach have confirmed that the work will be completed within the next 6-8 weeks. 

Please keep the thread updated to let us know how you get on.

Cheers
John

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Jmclel2001
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Message 22 of 22

Re: Infinity Broadband Speed Re Contract

Just an update as to what is happening or not as it seems, no change in fibre speeds but now the checker is showing I am connected to cab 14 but only have the old available speed showing, this has changed from when I looked before which was saying I could get up to 80mb. I saw an open reach engineer outside house in a duct and wondered if they were looking at my line, so out I went to be nosey, the chap explained it was for a different fault somewhere else. but he did say that it looks like I am connected to the new cabinet but! fibre is still patched in at old cabinet. this effectively means that there would be no improvement in speed. this being the case I don't see the point of fitting a new cabinet.

 

Any way I will wait and see if the planned upgrade works are carried out and let you know.

 

Cheers and thanks again for the help.

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