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Beginner
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Message 11 of 22

Re: Infinity Broadband Speed Re Contract

Thanks I Have replied as requested.

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Beginner
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Message 12 of 22

Re: Infinity Broadband Speed Re Contract

Bump

 

Hi Mods, Did anyone get a chance to get some information on the above thanks.

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Distinguished Sage
Distinguished Sage
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Message 13 of 22

Re: Infinity Broadband Speed Re Contract

I am surprised mods have not been in contact by now. Did you complete the form and submit email after following contact mod link - and did not send a PM as mods do not respond to PM



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Beginner
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Message 14 of 22

Re: Infinity Broadband Speed Re Contract

Hi there

Yes they were in touch but not heard anything since last week.

Cheers
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Distinguished Sage
Distinguished Sage
419 Views
Message 15 of 22

Re: Infinity Broadband Speed Re Contract

If they have made contact after you submitted the form then they will get back to you when they have an update



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Beginner
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Message 16 of 22

Re: Infinity Broadband Speed Re Contract

Ok no probs l will wait for a reply

Thanks
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Moderator
Moderator
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Message 17 of 22

Re: Infinity Broadband Speed Re Contract

Hi @Jmclel2001 I have had an update from Openreach on this and they have confirmed that the migration is currently ongoing to move the lines from the old cabinet to the new one. They have told me that they hope to be able to give an estimate of the completion of the migration to me in the next 10 days. I will keep you updated.

 

cheers

John

 

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Beginner
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Message 18 of 22

Re: Infinity Broadband Speed Re Contract

Thanks for letting me know.

Cheers
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Moderator
Moderator
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Message 19 of 22

Re: Infinity Broadband Speed Re Contract

Hi @Jmclel2001 I just wanted to let you know that I am still chasing Openreach on the progress of this work. They have apologised for the delay and hope to have a more meaningful update for me by next week. I'll keep you updated.

 

Cheers

John

 

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Beginner
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Message 20 of 22

Re: Infinity Broadband Speed Re Contract

Thanks for the update

 

Cheers

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