cancel
Showing results for 
Search instead for 
Did you mean: 
Alan63
Expert
159 Views
Message 11 of 13

Re: Infinity IP Profile 1.93Mbps!

Call bt or mail the mods - something's wrong and you'll need their help

0 Ratings
Reply
theotherjamie
Beginner
127 Views
Message 12 of 13

Re: Infinity IP Profile 1.93Mbps!

ok mods now emailed.

 

Could this be down to a usage cap I've not been notified of?

 

0 Ratings
Reply
Distinguished Guru
124 Views
Message 13 of 13

Re: Infinity IP Profile 1.93Mbps!

No, I think this has happened: DLM has detected instability on your line and has intervened to try and fix it. The line noise has caused your sync speed to fall to maintain a 6dB target SNR margin. Chances are you need an engineer visit to fix it.

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
0 Ratings
Reply