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deadelvis
Aspiring Contributor
221 Views
Message 11 of 24

Re: Infinity Speed Lower Than Estimated

Please John46 tell us why you do and we all don`t.
Is that a perk that comes with your job at BT ?
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Distinguished Sage
216 Views
Message 12 of 24

Re: Infinity Speed Lower Than Estimated

i am a BT customer like you the only BT employees here are the forum mods those type speeds are normal for the majority
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deadelvis
Aspiring Contributor
214 Views
Message 13 of 24

Re: Infinity Speed Lower Than Estimated

I just don`t understand john46.The guy at the Indian call center told me that my exchange `Blackwood` cannot supply a connection above 40mbps and i don`t think his test result was via my connection
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Distinguished Guru
210 Views
Message 14 of 24

Re: Infinity Speed Lower Than Estimated

He was mistaken 😉
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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Distinguished Sage
208 Views
Message 15 of 24

Re: Infinity Speed Lower Than Estimated

all infinity cabinets are enabled up to 80mb the controlling factor of speed is the line length from the cabinet to the end users address also cable quality can affect connection speed
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deadelvis
Aspiring Contributor
205 Views
Message 16 of 24

Re: Infinity Speed Lower Than Estimated

Yes john46 i have read that those guys say anything to get shot of you.So should i accept my 40mbps download speed or chase BT over it ?
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Distinguished Guru
202 Views
Message 17 of 24

Re: Infinity Speed Lower Than Estimated

It's unlikely you will get more.
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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Distinguished Sage
198 Views
Message 18 of 24

Re: Infinity Speed Lower Than Estimated

as has been already said the speeds quoted at the time of ordering are estimates and actual speeds will only be found once a line goes live in my case i was estimated 66mb and get 77/78 mb constantly 24/7 the estimates as you can see they can vary either way there is little you can do to change the laws of physics
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deadelvis
Aspiring Contributor
196 Views
Message 19 of 24

Re: Infinity Speed Lower Than Estimated

It begs the question ray,would i have signed up if i had been given a realistic download speed ? I thought it was illegal to shortchange people
kinda like stealing from them
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Distinguished Sage
189 Views
Message 20 of 24

Re: Infinity Speed Lower Than Estimated

the way all broadband services are sold are regulated by advertising standards remember an estimate can higher or lower then you actually achieve