as I posted already depends which modem you have - Hg612 try google/Kitz for simple instructions but if ECI forget it unless you are very good with soldering iron
BT have said that the line results show a strong connection.
What would be the next steps from here? Is SHINE solvable if the interference is external to the properly?
the connection time is short but probably when you connected the hub
your conenction speed looks good and almost at attainable with noise margin down at 3.3db suggesting the G.INP is active
any previous disconnection problems have not impacted on your conenction speed
so are disconnections still happening daily with SH2 connected? roughly same time ?
for some reason the the disconnections are not triggering the DLM to take action
I still seem to be getting disconnects - time has randomised again, this time it is at 8:39 then 8:49 am: