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freddie5
Aspiring Expert
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Message 41 of 86

Re: Infinity problems - can someone take a look??

That same error code has been logged 13 times today (up to now).

 

wlan0: STA (Homehub 4 MAC address removed) IEEE 802.11: WiFi registration failed

 

 

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freddie5
Aspiring Expert
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Message 42 of 86

Re: Infinity problems - can someone take a look??

Recorded events

 

Time and date Message  

 

19:38:50, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

06:23:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

06:08:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

05:53:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

05:08:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

04:38:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

04:23:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

03:38:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

03:23:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

03:08:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed

02:23:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed

02:08:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

01:53:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

01:23:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

01:08:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

00:53:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

00:38:49, 10 Mar. wlan0: STA cc:33:bb:7f:ff:68 IEEE 802.11: WiFi registration failed  

00:09:08, 10 Mar. wlan0: STA 5c:59:48:c5:8b:d5 IEEE 802.11: Client associated

 

Where cc:33:bb:7f:ff:68 is the 2.4ghz homehub 4 wifi MAC address.

 

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freddie5
Aspiring Expert
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Message 43 of 86

Re: Infinity problems - can someone take a look??

After a few weeks of rock solid 20 Mbps wirelessly, back down to 15/16Mbps. Smiley Frustrated

 

Always after a HH4 powercycle - the same good speed for a few weeks, then back down to 15/16Mbps.

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freddie5
Aspiring Expert
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Message 44 of 86

Re: Infinity problems - can someone take a look??

 

 

 

For the past 2 weeks my speedtest results have been approx 20Mbps, (between 19.5 - 20.5), morning, noon, night, weekdays or weekends.

 

Now back to this. Upload speed is always 5Mbps regardless.

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jr_uk
Aspiring Contributor
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Message 45 of 86

Re: Infinity problems - can someone take a look??

"STA (Homehub 4 MAC address removed) IEEE 802.11: WiFi registration failed"

 

Are you using the 802.11n signal, because that error relates to when the Wireless N drops, it does mean a range loss, but you may want to enter the router and disable it to just b/g and see if the error fades away. 

 

802.11n is extremely sensitive and not all devices are inter-compatible as smoothly as they should be, or are on b/g signals, you might want to consider powerline instead.

 

Sony devices in paticular have poor N signal hardware in them, Vaio laptops etc.

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freddie5
Aspiring Expert
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Message 46 of 86

Re: Infinity problems - can someone take a look??

I appreciate what your saying as i have limited knowledge regarding this type of thing.

 

However, do you not think that  wlan0: STA (Homehub 4 MAC address removed) IEEE 802.11: WiFi registration failed indicates a possible fault with the 2.4ghz wireless side of things within my HH4?? As my understanding leads me to believe WLAN0 is the wireless card within my HH4.

 

I have noticed a pattern whereas i powercycle my HH4 when i encounter these low speeds, then speeds return to normal for a couple of weeks, proven by running speedtests to indicate 20Mbps at all different times, then bam - speeds drop to approx 15Mbps.

 

Coupled with the error wlan0: STA (Homehub 4 MAC address removed) IEEE 802.11: WiFi registration failed i am wondering if indeed have a faulty hub??

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freddie5
Aspiring Expert
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Message 47 of 86

Re: Infinity problems - can someone take a look??

Capture abc.JPG

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freddie5
Aspiring Expert
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Message 48 of 86

Re: Infinity problems - can someone take a look??

Capture zx.JPG

 

How can my speed be so close to my max achievable speed yet still indicate something wrong??

 

Yet it reports my acceptable speed range to be 16.57 Mbps - 20Mbps??

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georgelnx
Contributor
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Message 49 of 86

Re: Infinity problems - can someone take a look??

@freddie5

 

If you read the "acceptable range" part correct, you will see the figures are the wrong way round. It should read "16.57 Mbps-20 Mbps". It looks like the BTW database has the wrong values for you in their database.

 

As your current speed is less than 20Mbps, the graph will be red as the 20Mbps figure is the low one in your results. Even if the values were the right way round, your speed is still less than the 16.57Mbps lowest figure, so again the graph should be red.

 

I would raise a fault with BT online and attach that test results and explain that the range values are the wrong way round. And that your speed is less than the minumum acceptable value.

 

George

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Distinguished Expert
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Message 50 of 86

Re: Infinity problems - can someone take a look??

The "to" figure is always the IP Profile value.
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