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MCL
Contributor
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Message 1 of 5

Infinity suddenly slow, then dead, then working but slow

Not too long ago my Infinity suddenly went very slow, slow enough that I couldn't even watch a iPlay stream, so I rebooted and it was dead for 30 minutes, now it is back, but the speed is terrible:

 

 

I usually get 70+ for the downlaod, it's not a sync issue either:

 

I'm on the Staines exchange, and I've never had speed issues like this before. Anyone else having similar?

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4 REPLIES 4
highpriest
Contributor
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Message 2 of 5

Re: Infinity suddenly slow, then dead, then working but slow

Same here. Something is very wrong tonight.

 

 

Funny thing is, I'm getting the full upload speed I normally get. The BT wholesale speed checker is reporting full speed so it doesn't appear to be my line.

 

Cheers

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Chompus
Newbie
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Message 3 of 5

Re: Infinity suddenly slow, then dead, then working but slow

Having the exact same issue, bt test says 70Mb d/l yet speedtest.net says 3Mb..upload is fine, and I was getting 10Mb d/l half hour ago but it's got worse
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N1ge
Beginner
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Message 4 of 5

Re: Infinity suddenly slow, then dead, then working but slow

Likewise - pinging or tracert shows very bad latency on every hop, and real world download <2mbps. BT's speed checker shows >30mbps so I won't waste my time contacting tech support about it.

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highpriest
Contributor
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Message 5 of 5

Re: Infinity suddenly slow, then dead, then working but slow

Looks like it's back to normal now.

 

 

This is as quick as it gets on my wireless so whatever the problem was, it appears to be resolved now.

 

Cheers

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