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mazzy2u
Beginner
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Message 1 of 6

Infinity when?

OK, so no one seems to know exactly when inifnity is (or isnt) going to be available to me. Was supposed to be 30/9 but thats been and gone. Someone, somewhere should know a date when its going to be available or not. Checked the Openreach postcode/phone checker, and the exchange has been enabled for about 7 months. Can anyone help?

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Infinity when?

when you use the phone checker does it say available or give an estimated date probably 31/3/14

 

your cabinet needs to be upgraded not just the exchnage before you can get fibre



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Distinguished Sage
Distinguished Sage
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Message 3 of 6

Re: Infinity when?

Use this checker to find the exchange and cabinet number you are connected to, it will be at the top of the page 

 

http://www.dslchecker.bt.com/adsl/adslchecker.welcome

 

 

then email Openreach at  nga.enquiries@openreach.co.uk  asking when everything will be upgraded. It may take them a couple of weeks but they will reply.

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mazzy2u
Beginner
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Message 4 of 6

Re: Infinity when?

When I use the phone checker, it says that its taking orders, but nothing else. There is a new cabinet (slim green one) next to the original cabinet, so I am assuming that its for infinity. Apart from that, I suppose its a waiting game. Although there is a major train station between the cabinet and the exchange, and that might be a bit of a problem.

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Distinguished Sage
Distinguished Sage
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Message 5 of 6

Re: Infinity when?

was that using your phone number as it would normally say FTTC available or a date when it is estimated



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Checked2013
Expert
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Message 6 of 6

Re: Infinity when?


@mazzy2u wrote:

When I use the phone checker, it says that its taking orders, but nothing else. There is a new cabinet (slim green one) next to the original cabinet, so I am assuming that its for infinity. Apart from that, I suppose its a waiting game. Although there is a major train station between the cabinet and the exchange, and that might be a bit of a problem.


Please could you post a screenshot of the checker?

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