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Foobs
Beginner
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Message 1 of 3

Infinty 2 speed issues

Over the last mont or so I have had periods of speend issues on my Infinity 2 line (coming up for 12th month).  It will be ok for a few days, although it's still slow, but then it will disconnect constantly with 10-15 minutes of connection.

 

When it is working it usually runs around the 5Mbps range.  After reading a number of posts on here I have used the Wholesale speed test and had consistent results of 9-10 Mbps downstrem and 9-12 Mbps Upstream.  I then ran the wholesale performance test and got these results:

 

1. Best Effort Test: -provides background information

 

 Download speedachieved during the test was - 10.32 Mbps
 For your connection, the acceptable range of speedsis 60 Mbps-76.8 Mbps .
 Additional Information:
 IP Profile for your line is - 76.8 Mbps

 

Upload speed achieved during the test was - 12.71Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

 

I've had no disconnections to my knowledge, but had a powercut a week or so ago.

 

Wholesale Availability checker:

Featured

Products

 

WBC FTTP

Downstream

Line rate Mbps

 

Up to 330

Upsream

Line rate Mbps

 

Up to 30

--

Availability

date

 

Available

 

Any ideas?

 

Thanks,

Foobs

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2 REPLIES 2
Distinguished Expert
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Message 2 of 3

Re: Infinty 2 speed issues

You seem to be saying you're on FTTP not FTTC. Is that correct?
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Foobs
Beginner
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Message 3 of 3

Re: Infinty 2 speed issues

Yes that's correct.

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