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Reaper59
Beginner
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Message 1 of 5

Installation question (Full Fibre)

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I have a an engineer scheduled soon to install my full fibre broadband. I was just wondering if they'll need access to the main phone socket, as I've read somewhere  that they'll upgrade(?) it, but when I click on the link to a video on what they'll do on the day, it doesn't mention anything about accessing the master phone socket.

I only ask as in my house the socket is located in the corner of the living room and there is furniture blocking it, will I need to move the furniture so they have access?

Also I'm not having a phone line connected, or highly doubt I ever will.

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imjolly
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Message 2 of 5

Re: Installation question (Full Fibre)

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are you getting Digital Voice when you get FTTP?

engineer does not need access to master socket for FTTP



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Reaper59
Beginner
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Message 3 of 5

Re: Installation question (Full Fibre)

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Thank you for the quick reply.

To be honest I have no idea what digital voice is, and I don't think I've seen it mentioned anywhere in the ordering process of full fibre. So my guess is no, I'm not getting digital voice. All I ordered is Full Fibre 500

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imjolly
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Message 4 of 5

Re: Installation question (Full Fibre)

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Digital Voice is replacing existing phone connection and will be using the SH2 as a dect base station and calls will be VOIP



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Reaper59
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Message 5 of 5

Re: Installation question (Full Fibre)

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Ohhhh, I see now. No, I'm not having that.

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