Intermittent drop outs. Becoming increasingly worse
Had bt fibre 2 installed back in december. Over the last few weeks every other day at around 10pm the router just dies, and goes into a reset loop that will last 2 minutes or on one occasion 2 hours.
Then this evening at 7:30pm it started dropping out every 5 minutes. Anyone else experienced this? If so what was the solution? Seems to be no answers on the online help and every time I try to contact bt I'm sent in loops?
Re: Intermittent drop outs. Becoming increasingly worse
Check for line noise Dial 17070 option 2 should be silent and best with corded phone preferably from test socket
post hub stats. If hh6 then advanced settings then technical log information
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.