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Newbie
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Intermittent drop outs. Becoming increasingly worse

Had bt fibre 2 installed back in december. Over the last few weeks every other day at around 10pm the router just dies, and goes into a reset loop that will last 2 minutes or on one occasion 2 hours. 

Then this evening at 7:30pm it started dropping out every 5 minutes. Anyone else experienced this? If so what was the solution? Seems to be no answers on the online help and every time I try to contact bt I'm sent in loops? 

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Distinguished Sage
Distinguished Sage
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Re: Intermittent drop outs. Becoming increasingly worse

Check for line noise   Dial 17070 option 2 should be silent and best with corded phone preferably from test socket 

post hub stats. If hh6 then advanced settings then technical log information 



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