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Aspiring Contributor
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Message 1 of 6

Internet Speed

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Most odd.  Upgraded last year and got a download speed in excess of 58 Mbps    Happy with that.  Open Reach Underground team were in the manhole outside the house last week doing something for the new houses being built at the end of the road.  I was temporarily disconnected but that was sorted within a couple of days 

Decided to run a BT Wholesale Speed Test as I hadn't done it for a while.  Astounded when I got a reading around 160 Mbps for a download speed!!  Have done several since and keep getting these readings even got a 276 Mbps this morning.  

As a independent comparison I ran some tests using other speed testers and have consistently got readings between 52 Mbps and 58 Mbps, which is what I am used to.

No real problems just puzzled why BT's own speed tester should give such wild readings 

 

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Distinguished Sage
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Message 2 of 6

Re: Internet Speed

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Try the BT speedtest using another web browser I suggest using Microsoft edge as some browsers are  giving strange results 

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Moderator
Moderator
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Message 3 of 6

Re: Internet Speed

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@borderboy I doubt you're actually getting those speeds, it would be great if you were though Smiley Wink

Can you post your router stats and we'll take a look?

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Aspiring Contributor
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Message 4 of 6

Re: Internet Speed

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1. Product name:BT Home Hub
2. Serial number:+068543+NQ42950239
3. Firmware version:Software version 4.7.5.1.83.8.236.1.2 (Type A) Last updated 05/07/17
4. Board version:BT Hub 5A
5. DSL uptime:2 days, 06:17:25
6. Data rate:9616 / 57197
7. Maximum data rate:9608 / 56579
8. Noise margin:6.0 / 5.7
9. Line attenuation:26.0 / 18.8
10. Signal attenuation:26.0 / 18.7
11. Data sent/received:2.6 GB / 20.6 GB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:No
14. 2.4 GHz Wireless network/SSID:BTHub5-83W5
15. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4 GHz Wireless security:WPA2
17. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
18. 5 GHz Wireless network/SSID:BTHub5-83W5
19. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security:WPA2
21. 5 GHz Wireless channel:Automatic (Smart Wireless)
22. Firewall:Default
23. MAC Address:c8:91:f9:38:1e:04
24. Modulation:G.993.2 Annex B
25. Software variant:AA
26. Boot loader:1.0.0
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Aspiring Contributor
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Message 5 of 6

Re: Internet Speed

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Interesting   Other tests were done with Google.   Did one with Edge and got a more normal result  54.7

 

 

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Moderator
Moderator
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Message 6 of 6

Re: Internet Speed

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@borderboy thanks for posting back, the data rate is showing the actual sync speed on your connection so definitely down to the browser Smiley Wink

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