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paulpa66
Aspiring Expert
490 Views
Message 1 of 4

Internet drops every night at about the same time

Drop lasts about a minute but a real pain as it is at a time when I stream.

Looking at log in router i see 

22:14:04, 02 Nov.

:PPPoE error: timeout

Been doing it every night between 10pm and 10.30pm, any ideas help, BT (MyBT) tech help fault not getting anywhere 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Internet drops every night at about the same time

if your internet connection is dropping nightly about same time it suggests it is something in your home that is causing the problem.  Something in your home switching on or off the most common is your central heating boiler arcing causing electrical interference 



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paulpa66
Aspiring Expert
483 Views
Message 3 of 4

Re: Internet drops every night at about the same time

I have underfloor heating it is on 24/7 so nothing special happens between 10pm and 10.30pm Is there any filter i can put on router to power supply to rule that out?

 

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paulpa66
Aspiring Expert
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Message 4 of 4

Re: Internet drops every night at about the same time

So have gone round made sure nothing including hot water is triggered between 10pm and 11pm, see if it happens again. BT decided to reset my router, cheers guys all my port forwarding lost next time warn me please.

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