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PavlosUK
Aspiring Contributor
327 Views
Message 1 of 7

Internet going off 2-3 times a week at the same time

Hello, so I game alot and play destiny raids late but about 2-3 times a week my internet shuts off and I get booted from online and the hub turns red then orange before coming back up a few mins later but it's really becoming a issue now, it's always around 23:00 give or take 10 mins either side... Why does this keep happening and can it be fixed because as I said it's becoming a bit of a major issue for me now . Thanks 

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6 REPLIES 6
imjolly
Distinguished Sage
Distinguished Sage
310 Views
Message 2 of 7

Re: Internet going off 2-3 times a week at the same time

if drops are that regular it suggests something in your home either switching on or off - something like central heating boiler



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PavlosUK
Aspiring Contributor
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Message 3 of 7

Re: Internet going off 2-3 times a week at the same time

I was told this ... So every time it goes off I check with other people if anything has been switched on or off and there is never anything happening that can cause it .... Plus we have lived here for a few years now and it has not always done this

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PavlosUK
Aspiring Contributor
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Message 4 of 7

Re: Internet going off 2-3 times a week at the same time

So it happened again last night and nothing round the house happened ... It dropped at 22:39 right when I was in the middle of something so I shot out to see if anything had happened round the house but every one was in bed and all the lights and other devices were off
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NeilO
Moderator
Moderator
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Message 5 of 7

Re: Internet going off 2-3 times a week at the same time

Hi @PavlosUK I'm sorry to see your broadband connection is dropping out, I'll send you a private message in a moment so you can send over your details to the moderation team and we'll be happy to test the line to see if there are any faults. 

Thanks
Neil

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PavlosUK
Aspiring Contributor
68 Views
Message 6 of 7

Re: Internet going off 2-3 times a week at the same time

Ok so I had a good stretch of about 20 days and I though it was fixed but it's happening again.... There must be something that can be done ?

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campo8558
Aspiring Contributor
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Message 7 of 7

Re: Internet going off 2-3 times a week at the same time

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