I had my internet set up yesterday - fibre optic.
It worked well for about 4 hours and then disconnected and hasnt worked since.
Tried trouble shooting ideas and resets - no help in online chat or over the phone.
Any other ideas or similar situations.
Presumably you have BT BROADBAND. Do you have FTTP OR FTTC
if FTTP you will have something like This
This is what I have,
it remained connected for about 4 hours and then cut off
Phone FTTP TEAM for help 08005874787
Looks like loss of signal (LOS light) lit up.
No you can't do anything. There's nothing coming down the fibre.
Are you in Preston?