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jskidd3
Newbie
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Message 1 of 4

Is BT Infinity activated at the same time as the phone line?

Hi,

 

I have no idea about phone lines and/or how BT Infinity works in terms of engineering, but if our phone line is being activated today would that mean that our BT Infinity will also be activated today?

 

I ask because I imagine an engineer fiddles inside one of the junction boxes at the end of the street... I'm assuming to activate it they just toggle some wires/buttons there, or do they have to do more at a BT Broadband appointment?

 

We only have a phone line (ADSL) sockets around the hosue but I've set up the modem with the ASDL filter. Just wondering if I'll get lucky and it's activated today instead of on the date of the appointment. We moved in a week ago and the previous owners of the house were using all Sky services.

 

Thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: e Is BT Infinity activated at the same time as the phone line?

normally you need an active phone line first then you order infinity



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jskidd3
Newbie
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Message 3 of 4

Re: e Is BT Infinity activated at the same time as the phone line?

Yes that is what looks like is going to happen. Phone line is set for 28th and BT Infinity installation is set for 30th... so there's no chance of having them both activated at the same time?

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Distinguished Sage
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Message 4 of 4

Re: e Is BT Infinity activated at the same time as the phone line?

no you will have to wait i am afraid
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