Currently I'm on 80/20, I had gfast almost 2 years ago when it first came to the area, and it was awful. I got the full sync speed (on the lower package), I think it was 150/30. However, on a speed test, I would get between 20-120mb download, and about 27mb upload. So when I was downloading a file, it was very slow because the speed was much more erratic. The ping on command prompt was slightly higher, but still not too bad.
Despite all of that, webpages would take a while to load, sometimes failing completely and requiring a refresh. And videos on various websites would constantly buffer. (It would be fine for a few minutes, then buffer for a few minutes, again, very erratic.) This was wired and wireless on multiple devices. Despite ping not being too much effected, gaming was fairly worse. Not incredibly worse, but enough to notice it and annoy me.
Then, 3 days later, the router (smart hub 2), died. When I got a replacement, it then synced at 75/30. So slower download than before, along with all of the other problems. 3 days later, 2 engineers were here for roughly 2 hours, and couldn't fix it. A few days after that, the router resynced at 150/30, however all of the previous problems still remained.
To get downgraded was a nightmare, because they downgraded me billing wise, but took roughly 2 months to change me back over at the cabinet.
My 80/20 connection is rock solid, but I wouldn't mind faster speed. I'm assuming the only way to find out if this is any better is to get gfast again and risk it. If downgrading won't be such a headache again, then I might risk it. Or am I likely to have these same problems again?
Has anyone got gfast and had any or most of the problems I've had? Or has it been perfectly fine? Should I just not bother and leave the connection as it is?
Would I sync at 220mb download and 39mb upload on the higher package because of the observed date? Thanks.
