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Message 1 of 12

Is anyone getting full speeds on Full Fibre 900 with Google Wifi?

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Hey

Until this week, I had Fibre 300, and it was always maxing out at 310. I upgraded to Full Fibre 900, but the max I seem to be able to get is around 615.

Has anyone managed to get the full 940 offered by Full Fibre 900? 

These speeds tests are run directly on my router (Google Wifi), so there are no wifi issues involved here. The router is wired directly into the open reach modem with a 1m Cat 6e cable. 

This does not seem to be a "peak" time issue either, as it's consistently like this at all times, including 3am.

Any ideas? Trying to avoid calling BT, as I know they are super busy right now.

photo_2020-04-10 09.52.27.jpeg

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Message 2 of 12

Re: Is anyone getting full speeds on Full Fibre 900?

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You have probably reached the peak of what the router can put through its firewall/NAT.

With consumer routers its difficult to find the NAT throughput specs and I cant find any for Google wifi router.

Do you have the BT supplied hub as in theory that should be able to provide full speed via cable for a service they sell.

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Message 3 of 12

Re: Is anyone getting full speeds on Full Fibre 900?

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Unfortunately, I don't have the BT router anymore, so I cannot test that 😞

Looking online, there are a lot of people getting gigabit speeds via ethernet on a Google Wifi hub. So I don't think it's that.

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Message 4 of 12

Re: Is anyone getting full speeds on Full Fibre 900?

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Oh OK, whats the model number of the google thing?

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Message 5 of 12

Re: Is anyone getting full speeds on Full Fibre 900?

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The primary wifi point model number is NLS-1304-25. It's capable of gigabit wifi, and the ethernet port is gigabit too.

The speed test is running on the actual router itself. 

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Message 6 of 12

Re: Is anyone getting full speeds on Full Fibre 900?

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You can try connecting your PC/laptop directly to the ONT via Ethernet and dial a PPPoE connection from it - if you get the full speed you will know the router chipset is not fast enough.

Some routers have a NAT acceleration mode (sometimes called CTF) which needs to be enabled - some router features such as QoS or parental controls will also reduce the NAT throughput.

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Message 7 of 12

Re: Is anyone getting full speeds on Full Fibre 900?

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I will give that a go 🙂 annoyingly I don't have any devices other than my PC with an Ethernet port, but I will work it out.

Do I just plug into the ethernet port that is currently used for the router, and then setup a PPPoE connection?
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Message 8 of 12

Re: Is anyone getting full speeds on Full Fibre 900?

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Yip, that is it. I hit 1.1Gbps on fast.com when connected directly via PPPoE.

Now... time to debug this. Thank you.
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Message 9 of 12

Re: Is anyone getting full speeds on Full Fibre 900?

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I’m having the same problem and I’m using the smart hub 2 how do I connect via PPPoE to check my speed 

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Message 10 of 12

Re: Is anyone getting full speeds on Full Fibre 900?

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Connected through pppoe and used Bt whole sale speed test and getting 100mbps and getting 700 using WiFi how is this possible that WiFi is way quicker than Ethernet 

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