Package = BT Broadband - Superfast Fibre Unlimited
I have found a few similar scenarios in the previous threads but nothing definitive.
Currently have desktop pc in study downstairs which has master socket and is wired connected to the home hub.
Moving house shortly. The new place has one master socket in lounge and no other phone points anywhere in the property. The study is upstairs!
Reading around- to replicate current scenario- there seem to be three options: master socket shift/ line shift/ ADSL extension.
I am assuming all of these (if possible) will require cabling from lounge up the stairs into the study.
Does anyone know whether all/any of these three options is a possibility. Or- even better- has personally experienced something along these lines?
I dont mind paying for an BT engineer to visit (the activation next week does not require physical prescence of an Engineer).
Solved! Go to Solution.
BT Engineers don’t visit people’s homes, they usually just do Exchange and Core Network Installation and Maintenance.
I know BT sometimes use Qube Communications to do Internal work beyond the NTE but I’m not sure if they do Phone or Data Extensions.
Openreach do NTE shifts and Phone Extensions, not entirely sure on the pricing as I think it’s all changed now. You still need to order those through your Service Provider though.
powerline adapters can affect your connection/download speed but are a simple solution to your problem
you could also get telecom engineer from your local paper to either move master socket or create a data extension upstairs they are normally ex openreach and cheaper but just not an electrician