cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
in_sight2
Beginner
610 Views
Message 11 of 21

Re: Just switched to Fibre and internet speeds are worse!

I have no idea where the cabinet is. It certainly isn't on my road.
0 Ratings
Reply
in_sight2
Beginner
608 Views
Message 12 of 21

Re: Just switched to Fibre and internet speeds are worse!

I am definitely going to call and see what they say. Fibre has only been available to my road in the last couple of weeks so I am probably the first to sign up as I know most of my neighbours have satalite broadband.
0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
595 Views
Message 13 of 21

Re: Just switched to Fibre and internet speeds are worse!

CCabinet P7 FTTC Available from 22nd April 2014 Phase 10b 2013 309 Huawei LU7 0QE

as you can see the cabinet shown on your dslchecker results has been fibre enabled for 4 yrs. maybe it has had the capacity increased recently 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
594 Views
Message 14 of 21

Re: Just switched to Fibre and internet speeds are worse!

I really don't understand why you have been told fibre has just been made available, as I said, cabinet 7 has been enabled since 2014. If you are connected to it, nothing has changed since then. Have a look around Mentmore and see if you can see 2 green cabinets close to each other with a number 7 painted on one of them.

Edit: @imjolly could have a reason if the cabinet was previously full.

0 Ratings
Reply
in_sight2
Beginner
553 Views
Message 15 of 21

Re: Just switched to Fibre and internet speeds are worse!

Thank you for your replies. I have phoned customer services and they have done some checks and have found there is 'a miss match of information' being returned so they are getting an engineer to investigate. Hopefully it gets resolved.
0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
528 Views
Message 16 of 21

Re: Just switched to Fibre and internet speeds are worse!

Unfortunately, I supect that means the checker is wrong and you are too far from the cabinet to get a sensible speed.

Did you locate where the cabinet is?

0 Ratings
Reply
in_sight2
Beginner
512 Views
Message 17 of 21

Re: Just switched to Fibre and internet speeds are worse!

Not yet. I will probably take a drive today. That does not surprise me.
0 Ratings
Reply
in_sight2
Beginner
500 Views
Message 18 of 21

Re: Just switched to Fibre and internet speeds are worse!

The only cabinet I could find is a single green cabinet which looked quite old. It had a couple of man hole covers in front of it. Thinking about it I'm pretty sure even the village hall in mentmore uses satalite broadband which they had installed last year due to the lack of internet speeds. It's looking like satalite is the way to go!
0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
488 Views
Message 19 of 21

Re: Just switched to Fibre and internet speeds are worse!

cab is supposed to be at p[ost code  LU7 0QE   I know from my own cab that is not quite accurate just in right neighbourhood



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
481 Views
Message 20 of 21

Re: Just switched to Fibre and internet speeds are worse!

If there is no cabinet within about 3Km or so by road from your house you are beyond the range of FTTC service.

0 Ratings
Reply