At the start of June you made progress in setting up the FTTC Cabinets arround Kingswells. mid way through june you dug a nice hole beside cabinet 12 in kingswells the hole sat there for 2 weeks while 2 other cabinets were installed. arround the end of june the hole was filled in again and KN Network services have never been seen since.
This is a BT Retail residential customer to customer forum. BT Retail has nothing to do with the installation of cabinets, it is Openreach who do that.
If you want to complain about the work being done or rather not being done by Openreach you need to contact them.
I dont want to be passed from team to team i just want to know when it will be in the ground and active!