send an email to Openreach
openreach will email you back but may take a week or so and give you information on your line and if infinity will be available and estimated date
The advice given here is correct. When you sent your email you should have initially restricted your query to FTTC with regard to the cabinet in question and your postcode.
FTTP is being rolled out in a very small number of areas and FOD even fewer. The response given to you could be related to FOD as this would be ordered via your ISP - as would FTTP but installation etc would have been done by Openreach prior to making the order unlike FOD.
If you want to get FTTC at your home send another email asking why things appear to have been delayed in implementing this.
You were referred to Openreach as you were asking about your cab missing live dates.
You then contacted Openreach and enquired about FTTP/FOD which has nothing to do with your cab and is supplied from the nearest aggregation node.
FTTP/FOD is limited in scope ATM and it is up to the ISP if they are going to supply it in an area.
I'm afraid Openreach are the only ones who know the Fibre Broadband rollout.
Once contacting NGA Openreach it can take a week or so to get a reply, patients is the key.
BT Retail (whom operates this forum) are like all other ISPs/CPs and do not have access to IF and When a PCP (cabinet) or exchange area will be Fibre broadband upgraded apart from what is already in the public domain.
Openreach are rolling out and own the Commercial "Superfast-Openreach" Fibre broadband infrastructure around the UK as well as owning and rolling out the majority of local council/government BDUK schemes in partnership with your local authority and BDUK.