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Ian
Aspiring Expert
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Message 1 of 11

Large Evening Speed Slowdown

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Hi everyone,

I just wanted to pick your brains as I've had good help from here before  🙂

Since about 2 days ago I'm seeing a large slowdown from mid afternoon to all evening in my speeds.
Had solid 66-68 Mbps speeds for years, and now get 30-40 Mbps in the morning and 6-8 Mbps at night.

I've reported it and had a new Hub sent, which arrived today, but has made no difference.
I have an engineer coming on 28th December, but the timed nature of the slowdowns make me think it's exchange congestion, is there any way of finding this out for sure ?

Thanks for any help.

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10 REPLIES 10
licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: Large Evening Speed Slowdown

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If your connection (sync) speed remains constant but your download speed drops, there is a distinct possibility it is due to congestion.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 3 of 11

Re: Large Evening Speed Slowdown

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Are you using Ethernet or wireless?

can you run btspeedtester with Ethernet connection and post results   Can you run when download ok and again when poor

https://speedtest.btwholesale.com/

which exchange and cab are you on?



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stomper1
Contributor
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Message 4 of 11

Re: Large Evening Speed Slowdown

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your sounds like the same has mine you don't live in Milton Keynes do you
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Ian
Aspiring Expert
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Message 5 of 11

Re: Large Evening Speed Slowdown

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Hi,

Thanks for the replies:

Ethernet connection.

BTWholesale Speedtest taken just now:
Download: 6.96 Mbps
Upload: 17.06 Mbps
Ping: 35

Holland on Sea exchange
Cabinet 3

 

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Ian
Aspiring Expert
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Message 6 of 11

Re: Large Evening Speed Slowdown

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No, Holland on Sea here.

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imjolly
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Message 7 of 11

Re: Large Evening Speed Slowdown

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@Ian 

I have asked mods to check your exchange for problems



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Ian
Aspiring Expert
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Message 8 of 11

Re: Large Evening Speed Slowdown

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@imjolly 

Thanks, thats much appreciated !

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StuartH
Moderator
Moderator
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Message 9 of 11

Re: Large Evening Speed Slowdown

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Hi @Ian 

I've dropped you a private message asking for some more information, so we can investigate these speeds in the evening for you.

Thanks

Stuart

Ian
Aspiring Expert
1,157 Views
Message 10 of 11

Re: Large Evening Speed Slowdown

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Thanks @StuartH , thats very kind of you, I have replied to your message as requested.

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