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imjolly
Distinguished Sage
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Message 31 of 79

Re: Line Speed

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would be better with diagnostic results but was that done with wired connection direct to router



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PaulWilson67
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Message 32 of 79

Re: Line Speed

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IMG_1413.jpg

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RogerB
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Message 33 of 79

Re: Line Speed

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Paul ... some Qs

When did the connection change over to VDSL?

And how many times have tried resets on the router / modem?

Are you in the ADSL/VDSL filtered socket ... or test socket?

Honest answers  🙂

I need to see the entire stats page with packet stats and error code handling,

 

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imjolly
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Message 34 of 79

Re: Line Speed

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@RogerB wrote:

@imjollywrote:

just confirms the 55/10mb connection speed and line can easily support superfast 2 at 80/20mb


And that proves why he's getting 13mbits?

no but it does show his conenction speed is at max and problem is download speed as shown by btspeedtster result and not connection speed



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PaulWilson67
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Message 35 of 79

Re: Line Speed

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IMG_1414.jpg

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PaulWilson67
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Message 36 of 79

Re: Line Speed

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@RogerBwrote:

Paul ... some Qs

When did the connection change over to VDSL? Wed of last week

And how many times have tried resets on the router / modem? 5 times approx 

Are you in the ADSL/VDSL filtered socket ... or test socket? ADSL/VDSL socket in the front of NTE5IMG_1415.jpg

Honest answers  🙂

I need to see the entire stats page with packet stats and error code handling,

 


 

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RogerB
Guru
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Message 37 of 79

Re: Line Speed

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Like this ...

 

Capture.JPG

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PaulWilson67
Contributor
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Message 38 of 79

Re: Line Speed

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I cant get a full screen snap shot like yours below, if you look on page 3 I have split 2 photographs of the same


@RogerBwrote:

Like this ...

 

Capture.JPG


 

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RogerB
Guru
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Message 39 of 79

Re: Line Speed

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No it's the DSL packet stuff I need to see, not the WAN. Do you have snipping tool on your OS? .... win 8 or later. If so, open router to STATS>xDSL, full page and snip a full page .jpeg, save to desktop and upload.
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PaulWilson67
Contributor
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Message 40 of 79

Re: Line Speed

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@RogerBwrote:

Like this ...

 

Capture.JPG


IMG_1419.jpg

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