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We were sent an email saying we were being upgraded. Is there nothing that the mods can help to get us downgraded? As I don’t see how this is fair at all.
I have asked mods to see if there is anything they can do to get you back to adsl2. They will post here but no sure if there is anything
Our other faster line Is now experiencing FEC errors of around 2,000-4,000 per two seconds.
Can this be looked into as well? As pages are very slow at loading
Have you check the second line for line noise by doing quite line test?
There’s no crackling or hissing, just a very faint fuzz.
here’s the stats a few hours later
any noise on quiet line test is a problem and if you have 'faint fuzz' then before reporting line problem I would redo the quiet line test but using a filter in the test socket. If still there then report a phone fault to 151 if it disappears then problem either with master faceplate or internal wiring
Do you know when the mods are back to work? As I replied to their message on the 24th, but I’m yet to hear back from them
There are mods working but Inthink reduced number. Unlikely anything happen until start of the new year