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Aspiring Contributor
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Message 1 of 8

Low speed on Fibre 1

I have recently upgraded to Fibre 1. This morning I received the email from BT saying "It's time, you can now get going with Fibre", so I restarted my Smart Hub and reset my PC.

However, the BT Wholesale Speedtest gives me a figure of 31.8 Mbps download and 8.91 Mbps upload. This is not a vast difference from my old broadband which usually gave 20 Mbps.

My question is - will the speed gradually increase, since this is a new fibre setup?

I have attached a cropped screenshot of the Speedtest results.2020-04-30.png

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: Low speed on Fibre 1

enter your phone number and post results  remember delete number

https://www.broadbandchecker.btwholesale.com/#/ADSL

post hub stats  if hh6 then advanced settings then technical log information



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Aspiring Contributor
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Message 3 of 8

Re: Low speed on Fibre 1

Untitled-1.png

 

Untitled-2.png

 

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Distinguished Sage
Distinguished Sage
270 Views
Message 4 of 8

Re: Low speed on Fibre 1

As you can see from your stats, you are syncing at the maximum speed for fibre 1,  55Mbs. Was the speed test done with a wired or wifi connection?

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Aspiring Contributor
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Message 5 of 8

Re: Low speed on Fibre 1

I am using a 72 Mbps wireless adaptor which I was assured by BT would be quite adequate.

 

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Sage
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Message 6 of 8

Re: Low speed on Fibre 1

Your speed test result is about right for the adapter you are using. It will not give you your full speed.

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Aspiring Contributor
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Message 7 of 8

Re: Low speed on Fibre 1

Thanks, I should have realised that the wifi adaptor was the weakest link! I fired up my work laptop and the speed test clocked up 41 Mbps - and that was two rooms away! I feel very sheepish now...

What should I be looking for in a new adaptor, for best performance? Or would any 5 GHz one be fine?

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Sage
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Message 8 of 8

Re: Low speed on Fibre 1

A Mini USB 150Mbps Wireless Adapter would be suitable for you. They are quite cheap on a certain online auction site.

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