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Distinguished Sage
Distinguished Sage
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Message 41 of 62

Re: MK3 master socket wiring help

Ok, now we just need to determine which of the 2 possibles is the master socket. If there is no dial tone at the MK3 test socket, check if there is dial tone at the test socket of the other socket you pictured. If so, plug your router in there with a filter and see what happens.  You really need to use a proper tool to insert the wires as using a screwdriver or suchlike can be the cause of wires popping out as the gap has been widened.

 

You can get a cheap plastic one from Maplin

 

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glenhill68
Expert
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Message 42 of 62

Re: MK3 master socket wiring help

I get a dial tone on both sockets, in the dining room and living room. I plugged the router into the dining room socket using a filter and get an orange light with flashing red b. The orange wire seems secured at the minute.
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Distinguished Sage
Distinguished Sage
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Message 43 of 62

Re: MK3 master socket wiring help

I thought you said yesterday you didn't get dial tone at the test socket of the MK3. The dining room doesn't have a test socket. This is the socket I meant you to check for dial tone at the test socket.

 

20170903_121024-747x1328.jpg

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glenhill68
Expert
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Message 44 of 62

Re: MK3 master socket wiring help

I am pretty sure I tested this and got a dial tone, will double check.
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glenhill68
Expert
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Message 45 of 62

Re: MK3 master socket wiring help

Yes, I get a dial tone from the test socket.
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Distinguished Sage
Distinguished Sage
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Message 46 of 62

Re: MK3 master socket wiring help

Of which one, the MK3 or the other one.

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glenhill68
Expert
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Message 47 of 62

Re: MK3 master socket wiring help

I get a dial tone from the dining room socket and also from the MK3 test socket in the living room.
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Distinguished Sage
Distinguished Sage
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Message 48 of 62

Re: MK3 master socket wiring help

Ok, one last test. With the faceplate of the MK3 removed, there should only be dial tone at the test socket and not at any of the other sockets.

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glenhill68
Expert
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Message 49 of 62

Re: MK3 master socket wiring help

Yes, that is the case.
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Distinguished Sage
Distinguished Sage
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Message 50 of 62

Re: MK3 master socket wiring help

In that case we have finally managed to ascertain that the fault is external to your property and will require an engineer visit to fix.

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