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glenhill68
Expert
188 Views
Message 51 of 62

Re: MK3 master socket wiring help

When I spoke to BT they said they had done a line rest up to my property and all was good and indicated wiring issue in my house. Would this suggest otherwise? I have spoken to BT have engineer book but not until Thursday morning, another day off work required.
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Distinguished Sage
Distinguished Sage
186 Views
Message 52 of 62

Re: MK3 master socket wiring help

If the router doesn't work in the test socket of the MK3 (which we have established is the master socket) then the fault is either the router or external to the house. You have tried another router ergo the fault is external.

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Distinguished Sage
Distinguished Sage
181 Views
Message 53 of 62

Re: MK3 master socket wiring help

You could try with a different filter for completeness.

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glenhill68
Expert
179 Views
Message 54 of 62

Re: MK3 master socket wiring help

I have done that too. I work in IT, albeit not networks, so am pretty tech savvy. I am relieved it's not internal wiring. Shame I have to book a day off when the fault is external. Couldn't they just send the engineer to the exchange or box in the street? Do you work for BT?
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Distinguished Sage
Distinguished Sage
166 Views
Message 55 of 62

Re: MK3 master socket wiring help

No, I'm long retired. Best job in the world Smiley Very Happy

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glenhill68
Expert
163 Views
Message 56 of 62

Re: MK3 master socket wiring help

Lucky you lol. I assume did work for BT then. No idea why BT don't check the exchange and box first before I have to take a day off.
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glenhill68
Expert
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Message 57 of 62

Re: MK3 master socket wiring help

If it's external doesn't anything flag up at the exchange or Street box for attention and fixing?
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Distinguished Sage
Distinguished Sage
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Message 58 of 62

Re: MK3 master socket wiring help

No, it's not that simple
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glenhill68
Expert
144 Views
Message 59 of 62

Re: MK3 master socket wiring help

I had a feeling it wouldn't be, just trying to avoid taking a day off lol.
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glenhill68
Expert
134 Views
Message 60 of 62

Re: MK3 master socket wiring help

I assume I should leave my router on.
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