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crimsonjhk
Beginner

on ‎20-10-2021 11h42

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Message 1 of 4

Master Sockets

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I've ordered BT broadband to be used in my room and I don't have a master socket in my room but I don't know if it would be possible to have one installed into my room and if BT offers to install them or not? 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎20-10-2021 11h47

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Message 2 of 4

Re: Master Sockets

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do you have an existing BT landline or are you new to BT?  what service are you getting Fibre to your home - FTTP  or fibre to the cabinet - FTTC



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crimsonjhk
Beginner

on ‎20-10-2021 12h01

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Message 3 of 4

Re: Master Sockets

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I'm new to BT so I don't have any existing BT lines and I don't know how to check whether its FTTP or FTTC. The package I have bought is Fibre 1.

 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎20-10-2021 12h04

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Message 4 of 4

Re: Master Sockets

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then probably FTTC  fibre to cabinet and copper phone to your home

The openreach engineer will need to install a master socket if you do not have an existing openreach phone line whether active or not



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