My address is missing from broadband checkers when looking for FTTP. Although we do have an Openreach ONT in the house. It was a new build a year ago and we moved in just about a year ago now but went with Virgin for tv/internet packages. But now we are looking at using an FTTP provider. It seems they are having trouble as the address isn't listed for having FTTP even though we have the equipment in and we know the houses on this estate do have it installed.
Next doors address is listed though. What's the best we can do and does anyone know what the turnaround is on this for us?