I currently enjoy BT Infinity at my current address. I am moving in August about 1 mile away and have found out that BT Infinity isn't available at the new house.
Questions are - when will it be available and also will my bill be amneded to reflect I no longer have infinity?
Very disappointed that I am moving such a short distance from a 15yr old property to brand new property and I am taking a backwards step.
Estimated speeds at new address are 0.25-2mb! I am currently getting 70mb! 😞
Any help/ advice would be appreciated
I share your pain, I moved about 1/4 mile from a 30 year old cabled property (40Mbps) to a 15 year old non-cabled / non FTTC property. Currently getting <2Mbps and awaiting Infinity availability.
Use any of the various checker websites, these will tell you what exchange / cabinet your old/new properties are on and rough availability dates for your new property.
Check using these links to check availability
Not sure about what haooens when you move home and have to take a different service. Perhaps contacting BT via this link will give you the answer. It's their Moving Home department.