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Distinguished Sage
Distinguished Sage
603 Views
Message 41 of 45

Re: Beyond a joke

the mods are your best bet to get answers.  they will give you one point of contact and stick with you until resolved  whether they can get you conencted when there is a queue of other people maybe waiting longer than you you just have to wait and see

 

once your form reaches top of inbox the mods will contact you 



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Jemmingham
Aspiring Contributor
565 Views
Message 42 of 45

Re: Moving house and Fibre Broadband - slot coming available

@PaddyB

What is the latest with this please?

A week ago you told me you would call me with an update and we are now on Thursday.

This has been going on for a month now.

I'm extremely surprised I'm not receiving hourly updates never mind having to wait a week inbetween calls.
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Jemmingham
Aspiring Contributor
516 Views
Message 43 of 45

Re: Moving house and Fibre Broadband - slot coming available

@PaddyB any danger of an update?
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Moderator
Moderator
511 Views
Message 44 of 45

Re: Moving house and Fibre Broadband - slot coming available

Hi @Jemmingham I can see that @RobbieMac is dealing with your case and he will be in touch with you later today when he gets into the office.

 

Cheers

John

 

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Jemmingham
Aspiring Contributor
470 Views
Message 45 of 45

Re: Moving house and Fibre Broadband - slot coming available

@RobbieMac

 

Still not connected. I think yesterday was the 5th time I've been promised a connection... 

 

This has been going on for 6 weeks now. 

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