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Mani
Beginner
272 Views
Message 1 of 17

My House is not listed for fibre

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I have simple ADSL broadband. My neighbour is connected to fibre but not me. When I try for availability checker it says the following. 

We're working with government and industry to explore ways to bring Superfast fibre to as many people as possible but don't have a plan for your area yet.

You might consider co-funding fibre access in your community. Knowing there's a healthy demand in your area can also really help.

It seems the cabinet serving in my area does not have available port for me. Any pointers or advice from the experienced community members or moderators will really help me. 

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16 REPLIES 16
CJT80
Expert
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Message 2 of 17

Re: My House is not listed for fibre

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@Mani 

If you put your address into this DSL Checker what result do you get?

You might want to try your neighbours address too. 

If you take a screen shot, remember to remove/obscure the address from the results before posting as this is a Public forum. 

 

Kind Regards
CJT80
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Sage
Sage
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Message 3 of 17

Re: My House is not listed for fibre

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Bear in mind the address checker will not be as accurate as using phone number.

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Distinguished Sage
Distinguished Sage
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Message 4 of 17

Re: My House is not listed for fibre

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@Mani 

are you currently a BT customer?  if not have you asked your ISP?



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Mani
Beginner
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Message 5 of 17

Re: My House is not listed for fibre

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As mentioned in my original post, I have ADSL broadband. (SKY)

Wanta fibre broadband instead of ADSL broadband. But for Fibre checking at my address it says the following -

We're working with government and industry to explore ways to bring Superfast fibre to as many people as possible but don't have a plan for your area yet.

You might consider co-funding fibre access in your community. Knowing there's a healthy demand in your area can also really help.

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Mani
Beginner
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Message 6 of 17

Re: My House is not listed for fibre

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My current ISP says my house is not fibre enabled

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Distinguished Sage
Distinguished Sage
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Message 7 of 17

Re: My House is not listed for fibre

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@Mani wrote:

My current ISP says my house is not fibre enabled


Who is that?

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Mani
Beginner
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Message 8 of 17

Re: My House is not listed for fibre

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SKY
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Distinguished Sage
Distinguished Sage
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Message 9 of 17

Re: My House is not listed for fibre

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@Mani wrote:
SKY

Then you need to raise the issue with Sky, as they are your ISP.

This forum is for BT Retail customers.

Its Openreach that provide the fibre network for all providers apart from Virgin Media.

This forum has nothing to do with Openreach.

You could try the Sky users forum Sky User - The unofficial support forum for everything Sky! 

 

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Distinguished Sage
Distinguished Sage
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Message 10 of 17

Re: My House is not listed for fibre

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if and when openreach make fibre available to your street cabinet then you should be able to order from any ISP



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