As of today my Infinity Option 2 connection went down from 55mbps to 0.5mbps. It's been like this all day. Can anyone help? Cheers.
run btspeedtester diagnostic test and post results. if you have the hh5 can you post stats from helpdesk
were you using wifi when you had the low speeds? btspeedtester with cable?
I've just used the additional diagnostic test and that reporting 53 / 9. I don't get it!!??