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DaveAnn22
Newbie
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Message 1 of 5

My Sync Speed has dropped by 10% (Infinity 2) after various (in home) Modem issues

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I've switched VDSL Modems and been changing a lot of my settings. Now, however, if I revert to my previous setup where I used to get 80/20 I find I'm now getting 72/19. I've done a lot of reboots of my equipment and assume this has caused it.
Will my connection speed go back up? Is there any way I can force this or will it just happen over time?

Thanks in anticipation.

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Sage
Sage
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Message 2 of 5

Re: My Sync Speed has dropped by 10% (Infinity 2) after various (in home) Modem issues

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You cannot force the issue. A  stable connection is the key. Maintain that and DLM should relent over the next few weeks.

Multiple restarts make DLM think there's a problem so takes action to stabalise the line.

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DaveAnn22
Newbie
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Message 3 of 5

Re: My Sync Speed has dropped by 10% (Infinity 2) after various (in home) Modem issues

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So nobody can reset it for me? I know the line itself is perfect.

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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: My Sync Speed has dropped by 10% (Infinity 2) after various (in home) Modem issues

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No, it can't be reset.

DaveAnn22
Newbie
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Message 5 of 5

Re: My Sync Speed has dropped by 10% (Infinity 2) after various (in home) Modem issues

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Thanks for the clarification!
Much appreciated 😊
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