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ptan
Aspiring Expert

‎04-03-2022 0h41 - edited ‎04-03-2022 0h59

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Message 21 of 24

Re: My experience of Full Fibre

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Thanks everyone. I will just have to wait and see what happens on the 23rd March. That is all I can do at the moment.

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ptan
Aspiring Expert

on ‎04-03-2022 14h04

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Message 22 of 24

Re: My experience of Full Fibre

Go to solution

Update:

BT Executive Resolutions team just rang! They *may* be able to get me an appt for 11th March. But will confirm next week.

They assured me that Openreach (and MJ Quinn) should be fully prepared for the installation.

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Carlusha
Recognised Expert

on ‎04-03-2022 15h10

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Message 23 of 24

Re: My experience of Full Fibre

Go to solution
@XYZ123wrote:
The fact that I double-checked with numerous other providers such as Sky, Virgin, EE, Vodaphone... and the fact that they all said they could not provide the broadband as it was a newly installed FTTP and that BT had a monopoly - that's how I got that idea!

If they REALLY said that, then this should be reported to Ofcom! 

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ptan
Aspiring Expert

on ‎11-03-2022 17h14

706 Views
Message 24 of 24

Re: My experience of Full Fibre

Go to solution

Update: Openreach engineer arrived today. No fuss and we discussed the installation which was excellent. He had some help from his manager who was really understanding of the original issues with MJ Quinn but all resolved now.

Happy to report that I am getting the bandwidth as expected from my entry level 100mb product so all is good. Will close this post soon.

Speedtest.net results

test.png

 

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