I live 15 mins from Gatwick, so not exactly rural, but have always struggled with broadband. We have 26 down and 1mbs up. The upload is the main problem as it doesn't allow 2 video calls at the same time and we both work from home.
Periodically checking our available speed today and accidentally clicked on no.3 instead of no.2 for the address and got a faster speed back in the results. Checked with our neighbor and they get 44 down and 3 up. Significantly better. Quick check outside confirmed what I thought which is there are 4 houses served from one pole and that pole goes straight to underground services.
I've attached the Openreach results for each UPRN that show the different results.
Is there anything I can do to persuade Openreach to uprate what is offered to us?
It could be simply down to line quality but as your connection is within expected range there is nothing openreach/BT will do
Can you post connection stats from hub if SH2 then hub manager then advanced setting the. Technical log information