Thank you for the reply, What would you advise i do as clearly there is FTTP in my street.
This morning i received an email stating they have looked into the issue and i can now order FTTP 🙂
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Handback Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateLeft in Jumper High Low High Low Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)WBC FTTP Availability DateFTTP Install Process
ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)ADSL Availability DateWBC SOADSL Availability DateLeft in JumperObserved SpeedsVDSLOther Offerings
|VDSL Range A (Clean)||22.1||13.1||2.3||0.8||11.4||Available||Available||--|
|VDSL Range B (Impacted)||22.1||12.3||2.3||0.8||9||Available||Available||--|
|WBC FTTP||Upto 1000||Upto 220||--||Available||KCI2 Assure||--|
|WBC ADSL 2+||Up to 6||--||5 to 7||Available||Available||--|
|ADSL Max||Up to 1||--||1 to 3||Available||Available||--|
|WBC Fixed Rate||1||--||--||Available||Available||--|
|Max Observed Downstream Speed (Mbps)||12.52|
|Max Upstream Observed Speed (Mbps)||2.2|
|Last Test Date||04-03-2020|
I have the same issue. Our adjacent neighbor has the FTTP connection and we don't.
May I know how did you manage to convince them?
Hi. It took sometime but basically you need to contact your supplier i.e BT and ask them to submit an ORDI
You may need to ring back a few times untill you get through to someone who knows what an ORDI is. I think I called and spoke to around 15 operators who didn't have a clue. Then one lad goes yep I know what that is and submitted it.
Once this has been submitted you should then be able to place an order for full fibre a week or so after.
I know it's very frustrating having to explain the story time and time again All I can say is keep trying.
Hope you get it resolved soon.