Sorry but is to connected wireless to hub or is it connected via powerline adapter?
posts stats from hub by going to hub manager then troubleshooting then helpdesk
run btspeedtester and then diagnostic test and post results must be done wired
Sorry I have to break down what your tell us thus far ...
Why can I not watch one full episode of anything on Netflix? YES YOU CAN!
I have infinity 1 - SPEEDS FOR WATCHING ON NETFLIX ARE GREAT!
home hub 5 - LATEST BT HOME HUB IS GOOD WITH DUAL BAND WIFI
TV is connected wireless, app is on smart TV - SLIGHTLY CONFUSED WITH THIS LINE, WHY WIRELESS WHEN YOU HAVE POWERPLUGS
Speed and connection tests are fine. - AS I ALREADY THOUGHT
I'm using power links as I can't plug TV into main phone line. - THIS SHOULD GIVE YOU A WIRED LINK FROM YOUR HOMEHUB 5 LAN CONNECTION TO THE POWERLINK THEN FROM OTHER POWERLINK TO YOUR TV VIA ETHERNET CABLE!
If I missed something out please let us know but confusing me is why tv would be wireless if your using a powerlink, get back to us asap so we can get a better handle on what your doing there please.
Why not just buy an Ethernet switch and take a feed off the powerline adaptor to the Ethernet switch then feed from that to your BTTV and your Smart TV.
You can get a TP-Link 5 port switch for under £7.
This will give you a wired connection to your BTTV box and Smart TV and do away with any wireless problems.
Dont be silly Streaming over Netflix via bt to your favourite device is not slow it is in fact sweet, if your having issues streaming to a wired connection you have issues for sure 🙂
and I didnt mention anything to do with torrents(Thats last century downloading of things like illigal movies), heads up for its all streaming now a days, who the hell downloads torrents any more thats like I said Yesteryears tech 🙂