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TimCurtis
Recognised Expert
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Message 11 of 18

Re: Netgear Nighthawk X8 D5800 will not connect to BT infinity FTTC

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@protodoc wrote:

Yes, tried it last night and no success, I also checked that this router supports IPV6 and apparently it does.



Had read that Netgear won't & have no intention of supporting BT's implementation of IPv6 , something about the prefix length I believe. I can't add more as I've no idea about this.

Liam_
Expert
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Message 12 of 18

Re: Netgear Nighthawk X8 D5800 will not connect to BT infinity FTTC

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@protodoc

 

Hope this isn't to much bad news, below is a quote from Netgear to their forum members.

 

Re: IPV6 with BT Infinity - NETGEAR Communities

To quote:

 

    BT Infinity ISP uses IPv6-PD IPv6 configuration our devices do not support IPv6-PD configuration and we do not have any plans to support this on D6400,D7000, D7800 or D8500 in future.

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protodoc
Beginner
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Message 13 of 18

Re: Netgear Nighthawk X8 D5800 will not connect to BT infinity FTTC

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Thanks Webby, 

I am going to try to update the Netgear Firmware tonight and if still struggling will take screenshots,

 

Heres hoping...

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protodoc
Beginner
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Message 14 of 18

Re: Netgear Nighthawk X8 D5800 will not connect to BT infinity FTTC

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Yes, I reads something aboput that but have also read reviews of the D5800 where users had no problems setting up the Router/Modem with BT infinity 1 and 2

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Liam_
Expert
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Message 15 of 18

Re: Netgear Nighthawk X8 D5800 will not connect to BT infinity FTTC

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Theoretically any VDSL modem should work with Infinity, providing you have the correct settings for the connection.

PPPoE and check if the VLAN ID is set to 101

You have the username and password set already.

The only snag being IPv6 won't work properly, might be usable if you have a tunnel service set up but it's still not native IPv6.  Though that should not hinder getting a connection.

protodoc
Beginner
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Message 16 of 18

Re: Netgear Nighthawk X8 D5800 will not connect to BT infinity FTTC

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Gentleman,

I am delighted to report I cracked it!

Up and running  and Soooooo fast :0)

 

All it needed was a factory reset then set up easily

 

What a relief.

 

I can therefore confirm to other Netgear users, the D5800 definitely does work with BT infinity

 

Thanks you so much for your support, 

 

Mark

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Distinguished Sage
Distinguished Sage
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Message 17 of 18

Re: Netgear Nighthawk X8 D5800 will not connect to BT infinity FTTC

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Smiley HappySmiley Happy

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Anology
Aspiring Expert
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Message 18 of 18

Re: Netgear Nighthawk X8 D5800 will not connect to BT infinity FTTC

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So  Mr Bassetts - does it connect or not?

The full title and model capabilities are listed as:

NETGEAR D8500-100EUS Nighthawk X8 AC5300 Tri-Band Quad Stream Wi-Fi VDSL/ADSL Modem Router

Acceptable Phone Line Connections -

BT Infinity
You View
Talk Talk
EE
Plusnet Fibre

Amazon Echo Enabled

This from the manufacturers PDF spec on the integrated modem:

Built-in Modem—Compatible with:

VDSL
VDSL
VDSL2
ADSL
ADSL2
ADSL2+

Todays font color scheme is proudly brought to you by Allsorts

Chew On Em Before They Chew You!

         

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