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CJT80
Expert
308 Views
Message 21 of 26

Re: New Build BT Fibre woes

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@


@c4rm0wrote:
perfect ill get it ordered as soon as they open at 9am. The BT infinity postcode checker on there site is still saying ADSL but guess its the BT wholesale checker that is more accurate. Any idea of lead time from ordering to go live ? i work from home and 3G/4G signal is poor so hoping it is pretty quick

@c4rm0

Up to two weeks usually I believe. 

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CJT80
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Sage
Sage
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Message 22 of 26

Re: New Build BT Fibre woes

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@c4rm0 wrote:
perfect ill get it ordered as soon as they open at 9am. The BT infinity postcode checker on there site is still saying ADSL but guess its the BT wholesale checker that is more accurate. Any idea of lead time from ordering to go live ? i work from home and 3G/4G signal is poor so hoping it is pretty quick

Using the postcode checker is unreliable. A check using your phone number will tell you exactly what you can get and estimated speed range.

ojobson
Contributor
292 Views
Message 23 of 26

Re: New Build BT Fibre woes

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Agree post code checker is not accurate and telephone number check is usually most accurate when it works (only seems to work for bt customers in my experience), however the address checker (where you select your listed property) has, for me, always given the same results or been more useful than the tel’ no. check.
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My Blog: oliverjobson.co.uk | My FTTP install experience | Why can't I order Fibre broadband?
Distinguished Sage
Distinguished Sage
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Message 24 of 26

Re: New Build BT Fibre woes

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I thought you now have a BT phone connection and number  probably need to check dslchecker and when show available for your number then you can order



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c4rm0
Aspiring Contributor
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Message 25 of 26

Re: New Build BT Fibre woes

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All good i gave them my new BT phone number and ordered superfast fibre 2 unlimited as the check came back all good with a estimate of 70-80Mbps it gets put in on July 31st
ojobson
Contributor
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Message 26 of 26

Re: New Build BT Fibre woes

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Wooooo!
Super - that’s pretty quick too.
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My Blog: oliverjobson.co.uk | My FTTP install experience | Why can't I order Fibre broadband?