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lbspeller
Newbie
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Message 11 of 13

Re: New Home


@ray_dorset wrote:
Which speed test?

Try another one. This for example http://www.thinkbroadband.com/speedtest.html

This is the result from the test you recomended:

 

thinkbroadband    UK Broadband Speed Test.jpeg

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Distinguished Sage
Distinguished Sage
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Message 12 of 13

Re: New Home

As Ray has said, your stats look good. Do you have another device you could use. It may be a problem with your PC network card needing the drivers updated or the Ethernet cable faulty.

 

EDIT: Just noticed your edit!

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Distinguished Guru
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Message 13 of 13

Re: New Home

Can I suggest you try a factory reset?
http://bt.custhelp.com/app/answers/detail/a_id/11386/~/how-do-i-reset-my-bt-home-hub-to-its-factory-...

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