We got BT Infinity 2 installed yesterday and everything was working fine with a consistent download of around 50 and an upload of 20 but it went down so I restarted the router and now we're barely getting 20 down but the upload is fine.
Here are the before and after screenshots using the wireless. They do say wait 3 days for the connection to "stabilise" but the fact is it was working fine and now has gone to poop. An hour ago the connection was slower than my old Home Hub 3's DSL speed of 8 down but again the upload was fine. Anybody had the same issue or should I just wait it out and then call BT if I don't get the same speed?
Can you go to hub manager then troubleshooting then helpdesk and post 1-12
Was it self install or engineer? If self are you using the test socket with a filter or do you have SSFP?
It was an engineer install, I am using the new master socket he fitted. This is what helpdesk says. The speed is really fluctuating.
Your conenction time is only 11min was that due to manual reset or router dropping conenction? Your conenction speed looks ok with 58/20mb conenction And noise margin about normal 6db