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MartinPorter
Contributor
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Message 1 of 15

New Install of Infinity

Hi Everyone..

 

Since having ADSL from the start and having to put up with 2 to the 3mb download - you could say I was looking forward

to having Infinity and being only about 200yds away from the "Green Box" I thought YES.. and having a 80mb download good times are here!!!!! - the install took place Tuesday of this week (4th March) I know it will be a bit up and down in speed for the first 7 to 10 days.... but what a total pain, the Speed Iv had has been from 8mb to 79mb the (which ok I was fine for the first few days) but I'v had about 3 lost connections per day when I have had to power down the HUB and once back on line the speed is less then before. Yesterday I thought thats it, its sorted it self out - speed 70mb everything was working till around 8pm.. the speed dropped to 15mb and around 1am this morning I had to restart the hub again - I know that someone will say that "you must wait the 7 to 10 days" but never had this problem with ADSL - So what should I do??

 

Its not what I thought it would be.."infinity and beyond" Smiley Very Happy it feels more like "the train on platform 3 isn't moving anywhere very fast!"

 

thanks for you help

Best regards

Martin...

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14 REPLIES 14
Moderator
Moderator
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Message 2 of 15

Re: New Install of Infinity

Hi MartinPorter

 

How has the connection been over the last few days? If it is still disconnecting send me an email using the contact the mods link in my profile and I can see what we can do to help.

 

Thanks

 

Stuart

 

 

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MartinPorter
Contributor
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Message 3 of 15

Re: New Install of Infinity

Have sent via Contact mods!

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MartinPorter
Contributor
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Message 4 of 15

Re: New Install of Infinity

It has just re-booted itself at 22:00

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MartinPorter
Contributor
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Message 5 of 15

Re: New Install of Infinity

Speed back upto - 67.92mb !!! whats happening? Smiley Frustrated

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MartinPorter
Contributor
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Message 6 of 15

Re: New Install of Infinity

and we are back down to..... 35.52mb..

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MartinPorter
Contributor
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Message 7 of 15

Re: New Install of Infinity

the HB5 just stopped dead! (again) - NOT FOR THE FIRST TIME.. (fuuny

 

the system log..

01:01:09, 10 Mar.( 33.810000) The system is UP!
02:43:21, 09 Mar.( 33.490000) The system is UP!
02:42:17, 09 Mar.(185689.580000) The system is going DOWN for reboot.
23:07:58, 06 Mar.( 33.440000) The system is UP!
22:46:53, 06 Mar.( 33.460000) The system is UP!
22:45:49, 06 Mar.( 2360.670000) The system is going DOWN for reboot.
22:07:11, 06 Mar.STP Alert: Port eth0 leaving blocking state.
22:07:03, 06 Mar.( 34.210000) The system is UP!
22:05:58, 06 Mar.(12263.070000) The system is going DOWN for reboot.
22:05:58, 06 Mar.(12263.070000) OpenRG is going for reboot by IPC command
22:05:53, 06 Mar.(12258.070000) OpenRG will go down for reboot in 5 seconds
18:42:10, 06 Mar.( 34.830000) The system is UP!
18:41:05, 06 Mar.( 3622.260000) The system is going DOWN for reboot.
18:41:05, 06 Mar.( 3622.260000) OpenRG is going for reboot by IPC command
18:41:00, 06 Mar.( 3617.260000) OpenRG will go down for reboot in 5 seconds
17:41:16, 06 Mar.( 33.580000) The system is UP!
17:40:12, 06 Mar.(86925.660000) The system is going DOWN for reboot.
17:40:12, 06 Mar.(86925.660000) OpenRG is going for reboot by IPC command
17:40:07, 06 Mar.(86920.660000) OpenRG will go down for reboot in 5 seconds
17:32:01, 05 Mar.( 34.100000) The system is UP!
21:45:03, 04 Mar.( 30.520000) The system is UP!
21:44:02, 04 Mar.(18590.990000) The system is going DOWN for reboot.
16:34:42, 04 Mar.( 30.610000) The system is UP!
16:33:42, 04 Mar.( 5317.320000) The system is going DOWN for reboot.
15:05:37, 04 Mar.( 31.880000) The system is UP!
13:01:59, 04 Mar.( 30.210000) The system is UP!

 

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MartinPorter
Contributor
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Message 8 of 15

Re: New Install of Infinity

Speed now down to... 29.84mb.. How low can we go...

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Distinguished Sage
Distinguished Sage
333 Views
Message 9 of 15

Re: New Install of Infinity

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MartinPorter
Contributor
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Message 10 of 15

Re: New Install of Infinity

Hi Keith..

 

Can I start in saying thank you for your post! - it makes you think why the hell BT as let this continue for

such a long time and with new versions of the HH. I have had this problem since the install last Tuesday (3rd of March)

So one week down the road I'm getting re-boots 3 times a day and dropping in speed from 60mb less then 28mb

the funny thing is Keith, if I put my head out of the window I can see the new green box so why I only get the 60mb

well thats another support ticket..

 

So Keith - how am I going to get BT to sort out this one? or do I use "not fit for purpose" route

is there any modem that I can use other then HH?

 

thanks for your help

 

Kind regards

Martin

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