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Craigdh31
Beginner
383 Views
Message 1 of 3

New build fttp

I've just moved into a new build flat and been told by the developer that it has FTTP but when I check the service checker it says it's not available. I started an account with bt on the understanding that I could upgrade it to full fibre once it's set up but now they are saying all I can get is copper broadband. 

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2 REPLIES 2
SierraMike87
Beginner
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Message 2 of 3

Re: New build fttp

Hi Craigdh31

I had the same issue when recently moving into a new property, I checked like you and it didn’t  show as available. I contacted BT and I was advised that due to the current situation with Covid-19 it has temporarily been removed from their website and they will not be offering it again until things get back to normal.

Hope this helps

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pippincp
Sage
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Message 3 of 3

Re: New build fttp

Openreach have suspended installs until 1st June at earliest.

https://www.openreach.com/covid-19-coronavirus 

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