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Billboh
Newbie
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Message 11 of 15

Re: New fiber customer - Not getting speeds promised

I was getting 3.2mb/s on normal broadband.. Are you really telling me 5mb/s is as much as I'm going to get? What a joke!

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Distinguished Sage
Distinguished Sage
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Message 12 of 15

Re: New fiber customer - Not getting speeds promised

Could you please post the results from the BT Wholesale speed checker, including the further diagnostics.
 
http://www.speedtest.btwholesale.com/

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Distinguished Sage
Distinguished Sage
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Message 13 of 15

Re: New fiber customer - Not getting speeds promised

sorry but have you read the explantion s @Keith_Beddoe and I have posted   you are getting a very good download speed for your connection speed

@Keith_Beddoe  these stats already posted - unless you need them again



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Distinguished Sage
Distinguished Sage
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Message 14 of 15

Re: New fiber customer - Not getting speeds promised

I just noticed the stats, nothing wrong with that speed. I expect @Billboh is downloading a file, and looking at that speed. Downloads are normally measured in megaBYTES/s.

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Distinguished Sage
Distinguished Sage
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Message 15 of 15

Re: New fiber customer - Not getting speeds promised

from the dsl checker results you must have had a very good ADSL conenction probably 20mb maybe slightly more and moving to fibre you ahve gone to 40mb connection speed hence what to you appears a small increase in download speed but correct nevertheless

you could pay more and go to 80/75mb connection speed and get download speed of about 72mb (8/9MB)



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