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Esux
Beginner
198 Views
Message 1 of 6

New fibre install upload stuck at 50 mbps.

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All testing done by cable, cat5e.

Also ran the internal speed test from the BT app that confirmed it won't go above 50 mbps. Download seems about right 800-900.

 

Any help would be appreciated.

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5 REPLIES 5
imjolly
Distinguished Sage
Distinguished Sage
195 Views
Message 2 of 6

Re: New fibre install upload stuck at 50 mbps.

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if new install you need to wait a few days and up speed your increase

numerous posts on forum if you use search

https://community.bt.com/t5/BT-Fibre-broadband/BT-Fibre-900-Upgrade-Smart-Hub-2-upload-throttling/m-...



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pippincp
Distinguished Sage
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Message 3 of 6

Re: New fibre install upload stuck at 50 mbps.

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Your hub should update within 72hrs and give you full upload speed. Post back then if it has/hasn't happened and the mods will sort it out for you.

Esux
Beginner
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Message 4 of 6

Re: New fibre install upload stuck at 50 mbps.

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Sorry guys, I should have searched first. Knew something wasn't right though so I'm very much relieved.  

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Esux
Beginner
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Message 5 of 6

Re: New fibre install upload stuck at 50 mbps.

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It's already sorted itself out getting 900/110 now on speedtest.

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pippincp
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Message 6 of 6

Re: New fibre install upload stuck at 50 mbps.

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Good to hear. Thanks for the update.