cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Semmy
Contributor
334 Views
Message 1 of 3

New install wrong package ordered/installed

Have just had Infinity set up this morning.

It is working fine @ 39993 / 9185 (Down and Up)

Originally I was not given the option of Infinity 2.

Would my line be suitable for Infinity 2?

 

7. Maximum data rate:   9260 / 44230
8. Noise margin:            6.0 / 8.8
9. Line attenuation:        0.0 / 25.7
10. Signal attenuation:   0.0 / 23.1

 

Would it be possible to get the order amended/updated?

0 Ratings
Reply
2 REPLIES 2
clairelouise2
Aspiring Expert
312 Views
Message 2 of 3

Re: New install wrong package ordered/installed

When you enter your phone number into the BT checker what speed does it say you can get?
0 Ratings
Reply
brianmc
Contributor
268 Views
Message 3 of 3

Re: New install wrong package ordered/installed

That maximum speeds are what your line can physically support . This is not materially better than Infinity 1 speeds - so paying extra for such a small increase may not be worth it.
0 Ratings
Reply