I would like to get a new phone line installed to my house from the pole. Main reason for this is so I can get faster internet speeds.
I have added a photo which will hopefully help to explain how things are.
The pole on the left side of the photo is the one that is currently being used and is at the end of the line coming from a cabinet which is over half a mile away, maximum internet speeds I get is between 35Mb & 40Mb down and 6.5Mb up.
The pole on the right side of the photo is the one I would like a new line from. I am in a semi detached house and my neighbours house is connected to this pole. The cabinet is about 0.15 miles away. My neighbours are getting speeds of between 70Mb & 80Mb.
Is this something that BT / Openreach will do?
What would this cost?
If it is something that can be done, how would I order it?
OMG that must be incredibly frustrating...it would drive me absolutely nuts. I feel bad for you.
I would assume BT would do anything that technically is possible if they get paid for it, especially since they already have a line from the proposed pole to the same physical building as you live in.
This is something that I believe will be a thing of the past once the government's plans of 'Full Fibre' for all is completed.....probably 7 to 10 years from now though.
Hopefully one of the more experienced users of this forum will be able to offer some advice,
but I guess calling BT's order line and asking them would be a good place to start.😀
That is not going to happen, as Openreach determine the routing, and will not make any changes to it, unless there is a physical fault on the line, where you cannot get dial tone on your phone.
if you decided on a second line then openreach would just use 2 of the wires in the existing cable from the same pole - not going to help sorry
Depends how many spares there are on that pole. How many lines would Openreach install to a residential address?
You must have deep pockets if you are wanting to pay for phone lines that you are not going to use and no, Openreach would go to the nearest pole if they had to run another line!
Openreach will not make changes that you are trying to manipulate to get higher broadband speeds.